@inproceedings{bouchet_characterization_2009,
	address = {Bordeaux, France},
	title = {Characterization of Conversational Activities in a Corpus of Assistance Requests},
	abstract = {Modeling linguistic interaction is a crucial point to provide assistance to ordinary users interacting with computer-based systems and services. A first issue is more particularly the characterization of the linguistic phenomena associated with the Function of Assistance, in order to define an assisting rational agent capable of pertinent reactions to users’ requests. In this paper, we present a corpus based on users’ requests registered in actual assisting experimentations. Using a method based on interactional profiles, we first compare the corpus with other similar dialogical corpora in order to assess its specificity, before focusing in a second time on characterizing its main linguistic features and the involved conversational activities.},
	booktitle = {Proc. of the 14th Student Session of the European Summer School for Logic, Language, and Information {(ESSLLI)}},
	author = {François Bouchet},
	editor = {Thomas Icard},
	month = jul,
	year = {2009},
	keywords = {assistance requests corpus, conversational activities, interactional profiles},
	pages = {40--50}
}